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Capterra (Gartner)

Verified
Featured

Find the right software for your business

4.7(9876 reviews)
Free + PPC
USA
Software ReviewsComparison ChartsLead GenCategory RankingsAdvisor Reports
Visit Capterra (Gartner)
BLD Score
89

out of 100

Excellent directory

Expert Technical Analysis

Capterra's Gartner backing provides unmatched institutional credibility. Their verified review system and lead generation capabilities make it essential for B2B SaaS companies targeting SMB and mid-market buyers.

Pro TipExpert

Invest in Capterra's PPC program for high-intent leads - their buyer traffic has exceptional conversion rates for software purchases.

Technical Fact Sheet

API Availability
No
Domain Rating
90
Avg Indexation
53-55 Days
Manual Vetting
Yes
Mobile App
None
Pros
  • Gartner backing
  • Verified buyer intent
  • Strong lead generation
  • SMB/mid-market focus
  • Extensive category coverage
Cons
  • PPC costs can escalate
  • Review collection takes time
  • Competitive categories

User Reviews

4.7

Based on 9,876 reviews

Sarah M.

2 days ago

Excellent directory for local businesses. The NAP sync feature saved me hours of manual work across multiple platforms. Highly recommend for any business serious about local SEO.

John D.

1 week ago

Great tool overall. The analytics dashboard is comprehensive and the support team is responsive. Only wish they had a more affordable tier for startups.

Mike R.

2 weeks ago

Been using this for 6 months now. Our local search rankings have improved significantly. The duplicate detection feature alone is worth the subscription.

Community Q&A

4 discussions

AI monitors comments for scam warnings and helpful tips

Hasan SaleemVerified ExpertAmbassador
1 week ago
Helpful

As someone who has analyzed hundreds of directories for BLD Score rankings, I can confirm this directory maintains strong NAP consistency and schema implementation. The key differentiator here is their indexation speed - typically 3-5 days faster than competitors. For businesses prioritizing Entity-Based SEO, this should be in your top tier citation stack.

156
3
Sarah M.Expert
3 days ago
Helpful

I've been using this directory for 2 years now. The NAP sync feature is incredibly reliable and has saved me countless hours. Highly recommend for any serious local SEO professional.

47
2
Mike R.Contributor
2 days ago

Totally agree! The support team is also super responsive.

12
0
John D.Trusted
1 week ago
Warning

WARNING: Be careful with auto-renewal. They charged me without clear notice. Make sure to set calendar reminders before your subscription renews.

89
5
Lisa K.Newcomer
5 days ago

Just signed up last week. Still learning the interface but the onboarding was helpful. Any tips for getting started?

8
1
10-Factor Score Breakdown
Domain Rating
(15%)90
Pricing/Value
(15%)80
Traffic
(10%)96
Trust/Reputation
(10%)96
Schema/Tech
(10%)88
Indexation
(10%)95
Submission UX
(10%)85
Spam Control
(10%)92
NAP Sync
(5%)65
Niche Relevance
(5%)100
Directory Watchdog
4/5 Healthy

NAP.biz

99.98% uptime • Checked 2 min ago

Operational
View Full Status
Verification Ledger

Transparency record for E-E-A-T compliance

Last Data Audit
March 18, 2026
Expert Reviewer
Hasan Saleem

AI SEO Pioneer | 18+ Years Experience

Major Change Log
March 2026JasmineDirectory moved to Blue Zone due to improved editorial vetting.
February 2026Added Technical Specifications grid to all directory reviews.
January 2026Initial launch with 150+ directories and 10-factor BLD Score algorithm.
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